As a seasoned customer service expert, I get it: your customers are your top priority. They're the lifeblood of your business. So when they run into an issue using your services, they need answers quickly to keep their workflow running smoothly.
I keep a critical eye for usability from the customer perspective. I want clients to have as smooth experience as possible and get the info they need. I also have an eye for employee usability and I want everyone's experience to be enjoyable, for everyone to say "Wow, that was easy to use."
Feel free to browse some of my past projects below and drop me a line if you think I'm a good fit for you. I look forward to working with you to create something big!